9995bdt Privacy Policy – Our Firm Commitment to Protecting Your Information

9995bdtAt -, your privacy is our highest priority. When you visit our website, use our app, or create an account, certain information naturally comes to us. In this Privacy Policy, we clearly explain what that information is, why it is collected, and how it is used.

We believe transparency is the foundation of trust. That is why 9995bdt-'s data collection practices are always made clear to you. Our goal is to handle your personal information with the highest level of protection and never use it for unauthorized purposes.

This policy applies to — our website (9995bdt.com), mobile app (Android & iOS), live chat and email communications, and participation in any promotional activities.

9995bdt Two types of information are collected — what you provide directly and what is gathered automatically through your use of the platform.

Information You Provide Directly:

• Full name, date of birth & nationality
• Mobile number & email address
• National ID or passport number (for KYC verification)
• Payment method details (bKash / Nagad / Rocket number)
• Transaction history & amounts
• Records of customer support interactions

Automatically Collected Information:

• IP Address & Device Information
• Browser Type & Version
• Time spent on the platform & pages visited
• Login and logout times and locations
• Logs of betting & gaming activity

9995bdt Your data is used only for specific and legitimate purposes. A detailed breakdown of those purposes and uses is provided below:

If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time or notify our support team. Please note that essential service-related communications cannot be turned off.

9995bdt Your data is retained only for as long as necessary. Our general policy is as follows:

• Active Account Data: For as long as your account remains active.
• Closed Account Data: Up to 5 years after closure (for legal compliance).
• Transaction Records: Up to 7 years, in accordance with financial regulations.
• Support Chat Records: Up to 2 years maximum.
• Marketing consent records: Until consent is withdrawn.

Once the designated retention period expires, data is securely deleted or anonymised. All data is stored on internationally certified secure servers with no unauthorised access.

9995bdt Your data is never sold. However, limited information may be shared with trusted third parties to ensure smooth operation of our services:

• Payment Processor: To verify and process transactions.
• KYC Verification Provider: To verify your identity.
• IT Infrastructure Provider: For server and cloud services.
• Anti-Fraud Services: To protect your account security.
• Legal Authorities: By order of a court or regulatory authority.

Your personal betting information is never shared with social media platforms or advertisers. Your playing habits and financial details remain completely confidential.

9995bdt Cookies and similar technologies are used on our website and app, primarily for two purposes:

• Essential Cookies: Maintaining login sessions and ensuring security — the site cannot function without these.
• Functional Cookies: Remembering your preferences, such as language or theme.
• Analytics Cookies: To understand which pages users spend the most time on — this is used to improve our services.
• Marketing Cookies: To show you relevant offers (on a consent-only basis).

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain site features to stop working. On your first visit, 9995bdt A cookie consent banner will be displayed on your first visit.

9995bdt- uses industry-standard technology to keep your data secure:

• 256-Bit SSL Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of protection for your account.
• Firewall & DDoS Protection: Server-level attack prevention.
• Real-Time Fraud Monitoring: AI-powered detection of suspicious activity.
• Regular Security Audits: Testing conducted by independent third-party experts.
• Restricted Staff Access: Only authorized personnel have access to the data.

Keep your password strong, never share it with anyone, and avoid logging in on public Wi-Fi — these simple precautions are part of your security too.

9995bdtAs a member of -, you hold the following rights regarding your personal information:

To exercise any of these rights, email our support team: privacy@9995bdt.com. All requests will be responded to within 30 days.

9995bdt-'s services are strictly for adults aged 18 and above. We do not knowingly collect any information from minors.

If a parent or guardian believes their child has used our platform, please contact us immediately. We will promptly delete the relevant account and associated data. We stand by parents in keeping children safe online.

9995bdt This Privacy Policy may be updated from time to time. When changes are made:

• You will be notified in advance via your registered email and SMS.
• The "Last Updated" date at the top of this page will reflect any changes.
• A notification will be posted on the platform for any significant changes.

Even after updates, 9995bdt Continued use of the platform will be taken as your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to us:

• Email: privacy@9995bdt.com
• General Support: support@9995bdt.com
• Live Chat: 24/7 from any page on the site

For privacy-related complaints, we aim to provide an initial response within 7 business days. Complex matters may take up to 30 days to resolve.